Business VoIP Setup and Accessibility

When choosing a VoIP service, opt for a user-friendly provider that allows you to install and use the service without undue snags or the need for calling in expert IT technicians. Also, look for a provider that has a streamlined procedure for signing up for the service. For instance, check if you can request for and get a quote over the internet or if they’ll send over a sales rep who’ll assess your needs.




Top 3 Best Business VoIP Plans

VoIP Much Business Phone Service

  • No Contracts
  • Local Free Zone
  • Free Canada Calling Free Canada Calling
  • Free USA Calling Free USA Calling
  • Keep your Existing Number
  • Incoming Local Number 
  • Over 30 Free Calling Features

ThinkTel Business Solutions

  • Unlimited usage
  • Up to 10 Mbps download speed
  • 1 Mbps upload speed
  • 1 dynamic IP
  • WiFi enabled modem & VOIP ATA included
  • Dry loop included
  • Call Forwarding, Call Waiting
  • Voicemail
  • Unlimited minutes North America calling*

Vonage Small Business Unlimited

Unlimited¹ talk to more than 60 countries for one low price, with a plan that lets you make and receive calls on your home phone and two smartphones using our app.

  • Unlimited¹ local and long distance calls to landlines & mobiles in Canada, the U.S. and Puerto Rico
  • Vonage® Extensions® App – extend your calling plan to your mobile phone at no extra charge
  • Dedicated Fax line included. *Dedicated Fax line includes 500 minutes, then 4.9¢/minute
  • Low international rates to call other countries not included in this plan

Business VoIP Setup, Applications, Features and Administration

Choosing a VoIP provider that specializes in providing services to businesses may be more advantageous for you. That’s because they have various advanced features that you’ll find useful.

You’ll find that there are several advantages to getting an independent VoIP Setup & service provider for your small business.

  • You won’t have to set up and maintain equipment on your office premises since it is installed in a remote location.
  • Your provider will take care of the updating and maintenance of equipment installed off-site.
  • You’ll only need to maintain the working gadgets at your end.
  • Some providers may offer you the option of leasing or buying the required gadgets and handsets from them. Though, you may have to compare costs and features when making your choice.

When choosing a VoIP service, opt for a user-friendly provider that allows you to install and use the service without undue snags or the need for calling in expert IT technicians. Also, look for a provider that has a streamlined procedure for signing up for the service. For instance, check if you can request for and get a quote over the internet or if they’ll send over a sales rep who’ll assess your needs.

Business VoIP Setup, Applications, Features and Administration

Choosing a VoIP provider that specializes in providing services to businesses may be more advantageous for you. That’s because they have various advanced features that you’ll find useful.

  • The provider offers basic calling facilities such as call transfer, conference calling, and call waiting.
  • The VoIP service will provide a virtual receptionist who’ll receive calls from customers and direct them to the appropriate recipient in case you have multiple departments and lines.
  • In case you typically have large volumes of calls, you can opt for the calling queues.
  • ACD queues direct calls to the first available employee.
  • Hunt groups direct calls to the particular employees that can best serve the customers’ queries.
  • Virtual queuing allows callers to record a message and hang up. This message is relayed to the next available employee who can call back with the assistance needed by the customer.
  • Providers offer you mobile compatibility by way of a downloadable app for iPhones and Android smartphones. This facility allows you to check messages, forward calls, check contacts, and make changes in the settings from any location.
  • As your scale of operations grows, you can get your VoIP provider to install additional lines for a charge. Accordingly, you can continue to use the calling system for providing customer care, call center services, or communicating between the various departments.

Help & Support Quality

The most significant deciding factor that can help you choose the best VoIP provider is the availability of customer support by way of live chat, email, or telephone calls. You’ll also want to know of the providerhas online forums or a comprehensive FAQs page that you can consult in case of any issues you face.

Here are some other criteria that might help you make up your mind:

  • Live chat or phone assistance with a hold time of less than 5 minutes
  • Email assistance received in less than 12 hours of placing a query
  • Expert customer care agents who are able to answer queries without directing you to a company webpage or to other agents
  • Availability of a money back guarantee (Most VoIP providers offer you a 30-day guarantee)

Our Verdict & Recommendations

RingCentral is the best available VoIP service provider and ideal for businesses of all sizes and categories. Here’s what it offers:

  • Reliability with over 50 features
  • Offers mobile apps and is compatible with most of the online apps you may be using
  • Automated call-distribution queues
  • Customizable plan to suit every business
  • No contract needed
  • 30-day money back guarantee

You could also opt for Jive that is dependable and has a number of features that are needed by a business in its VoIP service. 8×8 is yet another good business VoIP system and is suitable for both large and small companies. However, you may have to pay added charges for features like call queuing.




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