Novus has a basic Internet plan starting at 25 Mbps, which is much higher than that other provider offering just around 6 Mbps as starter plans for residential users. Another point that sets Novus apart from other providers is its upload speed, which 10 Mbps puts Novus ahead of the competition. The usage cap is 250 Mbps.
Novus offers cutting-edge fibre optic Internet, VoIP Phone, and cable TV service in a variety of combinations to help customers save money.
Novus provides Residential and Business services across Vancouver, Richmond, Burnaby, Surrey and Coquitlam.
Novus is very lenient when it comes to overage charges, especially when compared to the competition. The first time you go over, they will reset your limit free of charge. If it happens again, they give you the option of either paying $5 for an extra 20 gigabytes, or you can start controlling your speed. Most other providers do not give customers options for overage charges.