Designed for younger consumers, Koodo Mobile plans are quite easy to understand. They are competitively priced. Not to mention, they are packed with great features and a lot of add-ons to go around. As a subsidiary of Telus, Koodo Mobile offers great coverage as well as a strong presence in mobile retailers. Unlike its parent company, Koodo Mobile plans don’t require a fixed-term contract.
Popular Koodo Mobile Plans
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How Does Shock-Free Data Work?
Only Koodo Mobile offers shock-free data plans in Canada. This is how the feature works:
- Koodo Mobile will notify you when you’ve reached 50%, 90% and 100% of your monthly data limit.
- The network will pause your data as you reach your monthly limit. From your smartphone, you can also choose if you want to use more data.
- Track data usage in real-time through Self Serve.
Koodo Mobile operates using the following networks:
• HSPA networks operate at 850 MHz and 1900 MHz frequencies
• LTE network runs at 1700/2100 MHz (Advanced Wireless Services)
• LTE Advanced network (LTE-a) uses 2600 and 700 MHz
Thanks to their 4G network, Koodo Mobile can cover all the Canadian properties and territories to a certain extent. If you’re planning on using your own phone, make sure it can run on these frequencies.
Their network coverage is only one of the reasons why users stay with Koodo.
What Makes Koodo Mobile Unique?
Listed below are a few other reasons why mobile users prefer Koodo.
- $50 + $50 Credit: Koodo Mobile has a Refer-a-Friend program in which they give away $50 in bill credits to users who can get a pal to activate with Koodo. You will receive this referral credit in five monthly installments of $10 per month. Friends who are referred to Koodo will also receive $50 of credit when all the necessary terms and conditions are met.
- Shock-free data: As already mentioned, only Koodo Mobile offers such a feature. They alert you when you’re close to reaching your monthly data limit. The network will also pause your data to prevent unexpected overage charges.
- Easy Roam: Subscribers can now enjoy Easy Roam add-ons. You can add it for free and use it with your existing Koodo Mobile plan when you travel overseas. With Easy Roam, you will only be charged whenever you consume your plan’s data, texts, or minutes.
Does Koodo Mobile Charge for International Roaming?
Only users with postpaid plans can use international roaming. If you have a prepaid plan, you can add Boosters to use your data, and send voice or text messages while in the US. Here are the rates for international roaming:
Easy Roam US
The daily Easy Roam fee in the US costs $8. It’s valid for 24 hours. You will be charged when you send a text, use data overseas, make a phone call or answer one. That includes calls to numbers in the US as well as Canada. Koodo plan users with shock-free data will continue to receive alerts when they are travelling. Plus, they can opt to use additional data at the domestic rate.
Easy Roam International
Koodo Mobile subscribers who are going beyond North America will be charged a $12 per day Easy Roam fee. This applies whenever you answer or make a phone call, send a text, or use your data. That includes phone calls to numbers registered to Canada and the current country you are in. If your plan comes with a shock-free data feature, you will continue to receive notifications about your monthly limit overseas. And you still have the option to use more data at the domestic rate.
Log in to Koodo Mobile’s Self Serve section to add Easy Roam for free. Another way to activate this feature is to text ROAM to 7626.
The moment you arrive at your destination, you will receive a confirmation message saying that Easy Roam is currently active.
Frequently Asked Questions about Kodoo Mobile’s Plans
We’ve gathered some commonly asked questions to give you more information about Koodo Mobile and their data plans. Browse the list below to find the answers you’ve been looking for.
Having extended coverage means getting wider network coverage, far beyond the area of Koodo’s HSPA+ and LTE networks. Through their wireless carrier partners, they are able to extend the coverage of your mobile plan.
Only Koodo Mobile’s postpaid customers with phones that support HSPA+ or LTE can take advantage of extended coverage. In addition, your main residence and billing address must be within the range of Koodo’s networks. It’s good to know this feature won’t have an effect on your usage or billing.
Data and call sessions will disconnect as you enter the areas covered by extended coverage. Within a few seconds, your phone will be on the extended network. An EXT sign will replace Koodo at the top part of the phone’s screen once it does.
After the reconnection, you will have to redial a phone number or restart a data session to pick up where you left off.
What’s the difference between Koodo’s HSPA+ and LTE networks and its extended network?
Areas covered by the extended network have lower data speeds compared to areas within Koodo’s networks. Let’s say you like streaming videos. When you’re on the extended network, your videos will usually take a longer time to load. In certain areas, some applications might not even be available.
The same goes for your data, text, and voice services. You are limited to as much as half the total monthly usage of each service. When you go over the limit, you may be disconnected from the extended network.
Will I be charged for making long-distance calls within Canada?
With Koodo Mobile’s nationwide plans, you can call friends and loved ones from anywhere in the country without having to pay for long-distance service charges. Just take note that all long-distance calls will still depend on your plan’s anytime minutes.
What long-distance options are available for prepaid users?
Boosters. Take advantage of these add-ons to make local, long-distance or international calls. Whether you need long-distance minutes, anytime minutes, or data, you can add a Talk or Data Booster to your base plan.
Need to call someone from a difference Canadian province? If so, a Talk Booster add-on is what you need. You can get a call through to any province or territory in Canada. To make international calls, your base plan needs any of the Long-Distance Booster add-ons. With it, you can make calls to 50 international destinations.
What travel roaming options are available for prepaid plans?
US Roaming Boosters are available for Koodo Mobile users who plan on using their phone across the border. All 50 states are covered by these services. That includes Alaska, Hawaii, Puerto Rico, and the US Virgin Islands.
I will be staying in a foreign country for more than a day, but I don’t want to use Easy Roam.
What other options do I have?
Use a local number during your time abroad. Before your trip, have your phone unlocked so you can buy a local SIM card at wherever you’re heading. Call 1-866-99-KOODO to unlock your phone. As of December 2017, Canadian law has required all merchants to sell only unlocked phones. In case you have an older phone, you can easily have it unlocked any time.
What is the Seasonal Hold plan?
Koodo’s Seasonal Hold plan is ideal for businessmen and travellers. This $15 per month plan only covers six months, so users can retain their Koodo account and phone number when they travel abroad. It temporarily suspends your services, including data, voice, and text messaging.
Only customers leaving Canada for more than a month are eligible to purchase the Seasonal Hold plan.
Launched by Telus in 2008, Koodo Mobile is a Canadian mobile flanker brand that’s primarily focused on younger consumers. They offer a wide range of services, from postpaid to prepaid and wireless home phone plans. Unlike its parent company, the network won’t require its customers to subscribe to a fixed term contract.